The options/buttons to proceed are “Advanced”, “Back” and “Next”. If you don’t have a license number and would like to start Nitro Pro trial, please select the checkbox below and click ‘Next’. If you need it resent, please contact support. The license number can be found in the email received when Nitro Pro was purchased. If you have a license number, please input it here and click ‘Next’ to start offline activation. If I choose “Manual”, Nitro Pro’s next windows states the following: “Offline Activation.
Therefore, I do not have any details/values to fill into the empty spaces in this window. As mentioned, I am not aware of any proxy server, and the issue persist if I try a different internet connection type. I use a proxy server to connect to the Internet. If I choose “Proxy”, Nitro Pro’s next windows states the following: “Proxy Settings. Those methods were the following: (1) Wifi to my fixed fibre internet connection (2) ethernet cable to my fixed fibre internet connection (3) Wifi hotspot from my Android mobile device’s mobile 4G/LTE network (not the same operator/ISP as in the fibre internet connection). I have tried to proceed with three different methods of connecting my Windows 10 PC to the internet, and each time I run into this. I am not aware of any proxy server that I would use to connect to the internet, and I remain connected to the internet throughout the process (my web browser continues to be online). If you are still having trouble, you can click ‘Manual’ and follow the steps to activate/deactivate manually.” The options (buttons) to proceed are “Proxy”, “Try again”, “Close” and “Manual”. If you use a proxy server to connect to the internet, click ‘Proxy’ to check your setup. I received the following error message: “There was a connection issue.
The virus software issue was resolved, and I successfully proceeded with the Nitro Cleanup tool.Īfter this, I downloaded and installed Nitro Pro through the link you provided (note: I installed the newest version 13.26.3.505, not version 13.24 which you referred to in your response). Thank you, Reymund G., for your continued assistance.
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